On an upcoming Cathay Pacific flight, I had the opportunity of upgrading to business class, and the entire experience far exceeded my expectations. The improved travel experience made the upgrade well worth the cost, and the process was simple.When I had questions about the upgrade, the customer service team was extremely helpful. The representatives were knowledgeable and provided detailed information about the benefits of the upgrade, as well as how my miles would be utilised.

cathay pacific upgrade to business class