Shifting from Internal to External Customer Training with B.J. Schone

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Nov

16

3:00pm

Shifting from Internal to External Customer Training with B.J. Schone

By inKnowvation



Instructional Designers in Offices Drinking Coffee (#IDIODC) is sponsored by dominKnow, makers of dominKnow | ONE, a cloud-based authoring platform for optimizing and building different kinds of digital learning. Learn more on how to build eLearning efficiently and visit us at www.dominknow.com.
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Having instructional design skills and knowledge can open up many different career paths. The easiest distinction for many is either being in education/higher ed or going the corporate route. If you decided to go the corporate route, you would typically land in the HR department designing training solutions for internal employees.

However, more and more IDs are making the shift to corporate product departments and designing learning systems for external users of the product or services the company offers.

Is there a difference in your ID work for one versus the other? Some say yes. Others say no, instructional design is instructional design no matter what.

We asked B.J. Schone to join us and help facilitate this conversation. He's an experienced instructional designer and has been in both departments over his career. This career conversation will help IDs get a better understanding of their options and how they may, or may not, be shifting their methods and models between settings.

We'll also talk about the technology issues involved as well. So, if you're an eLearning developer with instructional design skills and looking at an opportunity as a one-person-band this conversation is for you as well.

Join us for this fun and informative conversation. You may even find yourself wanting to change directions in your career.
B.J. Schone
Director of Learning and Enablement at LaunchDarkly


About IDIODC & dominKnow
Brent Schlenker is dominKnow's Community Manager. Chris Van Wingerden is dominKnow's Sr. VP Learning Solutions. New to IDIODC? What is IDIODC all about? Well, it's pretty simple. IDIODC, short for: Instructional Designers In Offices Drinking Coffee, is a weekly, live video and podcast used to help ID's with pain points and provide best practices and insight. Every Wednesday morning at 10am ET, the upbeat and candid conversation encourages peers to participate in the chat and share their own personal insight! After airing live, you can catch the learning podcast on all major streams such as Spotify, Apple and Google Play podcasts, as well as on YouTube.

Often bringing on guests, our hosts Brent Schlenker and Chris Van Wingerden keep it real with objective points fit for people looking for 2022-friendly eLearning advice to better the L&D world.

Become virtual friends with the IDIODC gang on Twitter. Remember you can always stay in the loop by searching through the #IDIODC tag:

Brent: @BSchlenker
Chris: @Chris_V_W
IDIODC: @TeamIDIODC

Learn about dominKnow | ONE - Watch the video or sign up for a Live Demo and see how you can create more kinds of eLearning, efficiently.
IDIODC is sponsored by dominKnow. Do more, faster with an all-in-one eLearning Authoring System.

IDIODC Twitter: https://twitter.com/TeamIDIODC LinkedIn: https://www.linkedin.com/groups/13936901/

dominKnow Blog: https://www.dominknow.com/blog Twitter: https://twitter.com/dominKnow LinkedIn: https://www.linkedin.com/company/dominknow-inc Facebook: https://www.facebook.com/dominknow YouTube: https://www.youtube.com/user/dominknow

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