The inquiry reports into the Manchester Arena bombing and the Grenfell Tower fire contained recommendations focused on improving how emergency services communicate during major incidents. These are just two examples and there are many more. So, what is the problem with comms and what can be done to improve them in a multi-agency environment?

Join us for this webinar sponsored by BlackBerry, where we look at the world of the NILOs and Greater Manchester Police to see what they have done to tackle major incident comms but also how these approaches are being used in a range of business as usual activities to drive efficiencies and improve safety for the public.

Chris Ullah, Global Business Development Lead, BlackBerry

Katie Devereux, Head of NILO National Coordination Office

Darren Spurgeon, Inspector, Greater Manchester Police

Learning from major incidents: how to improve communications