One year ago we asked you to dare to be great by looking at a different way to further your public safety continuing education. That outlet was Dare to be Great, a free virtual conference filled with amazing speakers, and Industry Partner leaders in public safety.

Nine thousand of you from around the world attended and virtually connected in a time where we were called upon to distance ourselves physically. Through these connections we learned new things, thought outside the box, and felt comfort in knowing we were not alone in this.

Dare to be Great was born out of the pandemic, the ultimate dare to be great moment. It is a homegrown virtual conference, for dispatch, by dispatch. Thank YOU for being part of this ride. It has been an honor to give back to the most vital piece of public safety as this one will complete the trilogy of greatness. Let's make this one the best one yet!

GOOGLE CHROME is the preferred browser. NO MICROSOFT EDGE OR INTERNET EXPLORER

Each session will be done live in the EASTERN TIMEZONE.

Make sure to register even if you cannot attend live because each session will be recorded and available for immediate replay. The best viewing/learning experience will be through this platform, however, the video's will also be uploaded to Facebook and YouTube.

Do you have to be a dispatcher to register/attend? No. Many people have asked because they are looking at becoming a dispatcher or in general to understand the profession more.

Certificates will be made available two weeks after the end of the conference for those who need them

June 7 - 10, 2021 via Crowdcast
Pre-con - 6/7/2021
8:00 a.m. - 8:30 a.m. - Diamond Sponsor Speaker - INdigital
8:45 a.m. - 9:45 a.m. - Amy Patin - Positivity Breeds Powerful Leaders
10:00 a.m. - 11:00 a.m. - Megan Hamilton - Stop expecting YOU from everyone
11:15 a.m. - 12:15 p.m. - Zachary Dykes - The Jaded Dispatcher: You, Burnout and Burnout Mitigation Strategies
12:30 p.m. - 1:30 p.m. - Samantha Hawkins - 10 Things Your 911 Caller Wish You Understood
1:45 p.m. - 2:45 p.m. - A. Wesley Jones - Loss in the Comm Center: Lessons in Leadership
3:00 p.m. - 4:00 p.m. - Edie DeVilbiss - Even Stronger 911
4:15 p.m. - 5:15 p.m. - Dan Wright & Tracy Eldridge - When the Storm Hits: Leveraging New Resources for Disaster Response
5:30 p.m. - 6:30 p.m. - After the Greatness w/Leah and INdigital
Day 1 - 6/8/2021
8:00 a.m. - 8:30 a.m. - Diamond Sponsor Speaker - RapidDeploy
8:45 a.m. - 9:45 a.m. - Diamond Vendor Group
10:00 a.m. - 11:00 a.m. - Gold Vendor Group
11:15 a.m. - 12:15 p.m. - Silver Vendor Group
12:30 p.m. - 1:30 p.m. - Bronze Vendor Group
1:45 p.m. - 2:15 p.m. - Keynote speaker - Congresswoman Torres
2:30 p.m. - 3:30 p.m. - Captain Kevin Haight - 9-1-1: What's Our Emergency? Diagnosing A Struggling Occupation Serving A Neglected System
3:45 p.m. - 4:45 p.m. - Melissa Alterio & D. Jeremy DeMar - Cultivating a Positive Organizational Culture: A Directors Perspective
5:00 p.m. - 6:00 p.m. - After the Greatness w/Leah and RapidDeploy
Day 2 - 6/9/2020
8:00 a.m. - 8:30 a.m. - Diamond Sponsor Speaker - RapidSOS
8:45 a.m - 9:45 a.m. - Diamond Vendor Group
10:00 a.m. - 11:00 a.m. - Gold Vendor Group
11:15 a.m. - 11:45 a.m. - Keynote Speaker - Sara Weston - The Power of Your Passion
12:00 p.m. - 1:00 p.m. - Brian MacMurdo - Overcoming Obstacles: Building a Better You
1:15 p.m. - 2:15 p.m. - Anne Camaro - How to Ignite Your Flame: Why do we go from best dispatcher to most disgruntled and what can we do about it
2:30 p.m. - 3:30 p.m. - Sarah Saunders - Don’t beat a dead raccoon… No really, Don’t!
3:45 p.m. - 4:45 p.m. - Joe McCarville - We Are All 911, Right?
5:00 p.m. - 6:00 p.m. - After the Greatness w/Leah and RapidSOS
Day 3 - 6/10/2021
8:00 a.m. - 8:30 a.m. - Keynote speaker - Ernie Stevens - Breaking down Barriers
8:45 a.m. - 9:45 a.m. - Rob McMullen - In a Different Direction
10:00 a.m. - 11:00 a.m. - Roxanne Van Gundy - Don’t Build a Roof: Figuring Out Your Why and Where it Could Lead You
11:15 a.m. - 12:15 p.m. - Josh Fonseca - Face that Fire: A journey after traumatic events
12:30 p.m. - 1:30 p.m. - Ruth Lagerquist - Creating your own Calm
1:45 p.m. - 2:45 p.m. - Tony Harrison - Working large scale disasters
3:00 p.m. - 4:00 p.m. - Rebecca Densmore - Taking Care of our Own: Recognizing and preventing burnout and building resilience
4:15 p.m. - 5:15 p.m. - Ricardo Martinez II - Within the Trenches Presents: Imagine Listening & Open Mic
5:30 p.m. - 6:30 p.m. After the Greatness w/Leah

Within the Trenches Media

Business Year

Dare to be Great 2021

Bronze Sponsor Vendor Hall Session - Focus on Your Strengths: Feedback That Won't Crush Your Soul!, Brian Dale, Assoc Dir Medical & Quality  - IAED

Bronze Sponsor Vendor Hall Session - Three Easy Ways to Improve Trainer Effectiveness, Matthew Molter & Karin Ellis - Agency360

Gold Sponsor Vendor Hall Session - Amir Elichai, Founder and CEO, Carbyne

Gold Sponsor Vendor Hall Session - Doing Time In Dispatch, Doug Showalter, Owner - Showalter & Company

Diamond Sponsor Vendor Hall Session - From the Frontlines: A Conversation on Creating Technology that Reduces Emergency Response Times, RapidDeploy

Bronze Sponsor Vendor Hall Session - A Dynamic & Incredible Journey, Maureen Dieckmann, CEO - Moetivations

Diamond Sponsor Vendor Hall Session - Ransomware vs. NG911, Curt Wolfenberger, Next-Gen Core Services Engineer - INdigital

Diamond Sponsor Vendor Hall Session - Painting the Full Picture: Comprehensive Awareness with Video and Mapping Data, Karin Marquez, RapidSOS & guests

Bronze Sponsor Vendor Hall Session - The Unraveling. Winning the battle with PTSD, Christine Bannister, Trauma Support - Christine Jean Coaching

Gold Sponsor Vendor Hall Session - Is Live CAD the Future of Dispatch? Rob Clark, Carbyne, Ashlee Swilling, Jonathan Mitchell, CentralSquare

Gold Sponsor Vendor Hall Session - Improving Training with Technology, Halcyon Frank, Founder - The Dispatch Lab

Bronze Sponsor Vendor Hall Session - 600 Seconds to Save a Life: The Case for Public Safety Telecommunicators as First Responders - RQI Partners, LLC

Diamond Sponsor Vendor Hall Session - The New Era of Connected Vehicle Emergency Response, Jamison Peevyhouse, RapidSOS & Michael Hirsch, SiriusXM

Bronze Sponsor Vendor Hall Session - How the Right Chair Can Lead to Better Performance, Joel Vento, VP Sales & Marketing - Concept Seating

Gold Sponsor Vendor Hall Session - How to Build Better Training, Halcyon Frank, Founder - The Dispatch Lab

Gold Sponsor Vendor Hall Session - Dispatching During Social Unrest, Doug Showalter, Owner - Showalter & Company

Silver Sponsor Vendor Hall Session - Answer The Call To Be Your Best Self Each and Every Day, Jill Plush - KPATC Foundation

Silver Sponsor Vendor Hall Session - Dispatch Furniture Project - Managing a Remodel or New Build, Heather Brown, Doug Herman, Ken Carson - Xybix

Diamond Sponsor Vendor Hall Session - Making the Most of Fast-Paced Change, Adam Timm, Head of Change Management - RapidDeploy

Silver Sponsor Vendor Hall Session - Empower your PSAP with GeoComm Indoor Maps, Keri Brennan, Dan Craigie - GeoComm

Diamond Sponsor Vendor Hall Session - Telecommunicating from Home, Caleb Branch, VP Market Management - INdigital

Creating your own Calm - Ruth Lagerquist, ENP, Sheridan County 911, MT

Day 2 Opening session - Diamond Sponsor - From the Cradle to the Save, Karin Marquez & Jamison Peevyhouse, RapidSOS

We Are All 911, Right? - Joe McCarville, Owner/Instructor, 911 Gold Line Training

Taking Care of our Own: Recognizing and preventing burnout and building resilience - Rebecca Densmore, Cypress Creek EMS, TX

Within the Trenches Presents: Imagine Listening & Open Mic - Ricardo Martinez II, Within the Trenches Media

Don’t Build a Roof: Figuring Out Your Why and Where it Could Lead You - Roxanne Van Gundy, Lyon Co ECC, KS

Overcoming Obstacles: Building a Better You - Brian MacMurdo, 9-1-1 Professional

In a Different Direction - Rob McMullen, Director, Knox County Central Dispatch, IN

How to Ignite Your Flame: Why do we go from best dispatcher to most disgruntled and what can we do about it - Anne Camaro, MPA, ENP, Cambridge EC

Keynote Speaker - Sara Weston, PMP, ENP, Founder, 911der Women, Inc. - The Power of Your Passion

Working large scale disasters - Tony Harrison, President, The Public Safety Group

Face that Fire: A journey after traumatic events - Josh Fonseca, Instructor, Denise Amber Lee Foundation

Keynote Speaker - Ernie Stevens, Retired Police Officer, San Antonio, TX - Breaking down Barriers

Don’t beat a dead raccoon… No really, Don’t! - Sarah Saunders, Grays Harbor E911, WA

10 Things Your 911 Caller Wish You Understood - Samantha Hawkins, Cobb County 911, GA

Stop expecting YOU from everyone - Megan Hamilton, Decatur County Communications, IN

Day 1 Opening session - Diamond Sponsor -  "Who took my flip phone?" Melven Bland, VP of Customer Service, RapidDeploy

When the Storm Hits: Leveraging New Resources for Disaster Response - Dan Wright, Baldwin Co. 911, Tracy Eldridge, On Scene First

Positivity Breeds Powerful Leaders - Amy Patin, Sugar Land Public Safety Dispatch, TX

Cultivating a Positive Organizational Culture: A Directors Perspective - Melissa Alterio, M.S., CPE, RPL and D. Jeremy DeMar, M.A., CPE, ENP

Even Stronger 911 - Rev. Dr. Edie DeVilbiss, Shape Good Habits

The Jaded Dispatcher: You, Burnout and Burnout Mitigation Strategies - Zachary Dykes, Missouri State Highway Patrol

9-1-1: What's Our Emergency? Diagnosing A Struggling Occupation Serving A Neglected System - Captain Kevin Haight, M.A., Idaho State Police

Loss in the Comm Center: Lessons in Leadership - A. Wesley Jones, RPL, ENP, RapidDeploy

Diamond Sponsor Opening Session - "Houston, we've had a problem" Larry Stidham & Shane Rekeweg, INdigital

Keynote Speaker - Congresswoman Norma Torres, CA 35th District - Unsung Heroes