There’s no denying, COVID-19 has forced us all into very unfamiliar territory. With difficult decisions to be made and leadership values under constant scrutiny, how can you lead the way through the storm and prepare the business to thrive when the upturn comes?

Speaker: Adam Rowledge, Owner, Rowledge Associates

Adam is the Managing Director of Rowledge Associates, a consultancy and training business which supports companies to put their people first to achieve operational excellence and commercial success.

Prior to this he enjoyed a career spanning 18 years in the hotel industry, most recently as General Manager of the five star Georgian House which, under his leadership, the boutique property invested significantly into team development and the guest experience and won a number of prestigious industry awards from the Springboard Awards for Excellence and the Visit England Rose Award for Service Excellence.

Named Independent Hotelier of the Year by the Independent Hotel Show Awards in 2018, Adam has also been awarded British Travel & Hospitality Hall of Fame Young Manager of the Year in 2017.

In addition to his role at Rowledge Associates, Adam is a St. Julian Scholar, Guardian Member of Hospitality Action and Ambassador for Room to Reward. He is also a Fellow of the Institute of Hospitality as well as Vice Chair of its Supervisory Board.

Leadership in a Crisis