This session will cover the history of reclassification efforts, why the reclassification toolkits were developed, and a high-level overview of each of the reclassification toolkits:

Part 1: Developing a Public Safety Telecommunicator Job Description

Part2: Establishing and Expanding a Public Safety Telecommunicator Training Program

Part 3: The Operational Integration of Technology and Tools (SOPs)

Part 4: Developing a Legislative Strategy for Reclassification

Reclassification Toolkit Overview Session #1