This is the third in the 2021 series of Public Legal Education Workshops presented for Toronto Public Library by the Investor Protection Clinic, University of Toronto, Faculty of Law.

The investment industry is complex and confusing.  In this workshop, we explain the steps you might be able to take if you have a complaint about your investments and how to find help.  We describe how each of the following venues may help resolve the problem and how to access each:

Your bank/institution's complaint process

Ombudsman for Banking Services and Investments

What Can I do if I have a Complaint about my Investments?