Updates

New updates and improvements to Crowdcast.

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Sep 13, 2024

3, 2, 1, You’re Live! 📹

3, 2, 1, You’re Live! 📹 customer changelog photo

You may have noticed a new animated countdown when your event goes live. While it seems like a small change, it reflects a major upgrade to our underlying recording and broadcasting infrastructure.

Previously, our system worked well in most cases, but there were rare instances where the first few seconds—or even minutes 🙈—of a recording would be missing.

We understand how important your recordings are, so we’ve completely re-engineered the ‘Going Live’ process. Now, the recording will always start precisely when the countdown ends, ensuring that no moment is ever missed.

✨ Improvements

  • The help button shows a new streamlined menu to quickly search the docs, message the team, or see the latest updates.
  • Improved the onboarding experience for new hosts

🐞 Fixes

  • Fixed issue where some users couldn’t access the billing portal
  • Fixed an issue where the scheduled time would update when a teammate from another timezone edited the event
  • Fixed an issue where the stage tile layout would sometimes stop updating
  • Fixed an issue where the chat would stop updating in higher scale events
  • Fixed an issue where the youtube video sharing stopped working due to some changes on the youtube api
  • Fixed a short-lived issue preventing videos from playing on the iOS app

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