Updates

New updates and improvements to Crowdcast.

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Sep 13, 2024

3, 2, 1, You’re Live! 📹

3, 2, 1, You’re Live! 📹 customer changelog photo

You may have noticed a new animated countdown when your event goes live. While it seems like a small change, it reflects a major upgrade to our underlying recording and broadcasting infrastructure.

Previously, our system worked well in most cases, but there were rare instances where the first few seconds—or even minutes 🙈—of a recording would be missing.

We understand how important your recordings are, so we’ve completely re-engineered the ‘Going Live’ process. Now, the recording will always start precisely when the countdown ends, ensuring that no moment is ever missed.

✨ Improvements

  • The help button shows a new streamlined menu to quickly search the docs, message the team, or see the latest updates.
  • Improved the onboarding experience for new hosts

🐞 Fixes

  • Fixed issue where some users couldn’t access the billing portal
  • Fixed an issue where the scheduled time would update when a teammate from another timezone edited the event
  • Fixed an issue where the stage tile layout would sometimes stop updating
  • Fixed an issue where the chat would stop updating in higher scale events
  • Fixed an issue where the youtube video sharing stopped working due to some changes on the youtube api
  • Fixed a short-lived issue preventing videos from playing on the iOS app

Aug 16, 2024

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Synchronized Calendar Invites 🗓️

Synchronized Calendar Invites 🗓️ customer changelog photo

Wouldn’t it be great if your attendees automatically received a calendar invite for your events? And what if their calendar stayed up-to-date even if you rescheduled?

Well, now it does.

When attendees register for your events, they’ll automatically receive a calendar invite.

‘But what if I’m hosting a multi-session event?’

Good question! By default, multi-session events will send calendar invites for each session. However, you can choose to send just one invite for the entire event or none at all.

This update provides another way to remind your guests, helping increase your show-up rate.

Let us know your thoughts and any feedback!

✨ Improvements

  • The v2 Zapier integration is now the primary one — You no longer need to be invited to the Zapier integration to use it and no longer need to juggle the “v1” vs the “v2” apps. The previous integration is now labeled “Legacy”. We encourage you to update your Zaps to use the new default app.
  • Improved the performance of the audience bar in large events
  • Audiences can now be hidden in the lobby
  • Improved the video quality for videos shared via youtube
  • The share modal is now visible to hosts on unlisted events

🐞 Fixes

  • Re-engineered the people tab to be more performant.

Jul 17, 2024

A summer refresh 🎨

A summer refresh 🎨 customer changelog photo

Over the past few weeks, we’ve polished every aspect of Crowdcast— from the event page to dashboards, analytics, and settings. We’ve also added some delightful new interactions along the way.

Here are some highlights:

  • The studio tab has a fresh new look, and now animations highlight actively shared elements like slides, videos, titles, and questions.
  • Chat actions are now simpler to use.
  • It’s easier to manage audience roles and stage invites
  • The audience bar makes it clearer who is actively watching.
  • The billing & usage page is streamlined for easier navigation.
  • Attendees can now change their email more easily.
  • The CTA buttons now have subtle animations to bring the attendees focus to it.

We’re rolling these updates out gradually. Once you see them, let us know what you think!

✨ Improvements

  • Better react-mojis in chat
  • Improved the performance of switching tabs in the event
  • The replay recording is now cleaner (we removed audio and signal indicators) and has a new intro slide
  • The custom fields form is more clear about what data is included by default
  • The event landing page has an animated CTA button to help increase the registration rate on your events
  • Renamed “Studio sound” to “Music mode” to make it more clear what it’s used for

🐞 Fixes

  • Fixed an issue with the checkout flow for free tickets on mobile
  • Fixed an issue affecting push notifications on the beta android app

Jun 27, 2024

Android app beta ready 🤖

Android app beta ready 🤖 customer changelog photo

We’re excited to announce that our Android app is ready for testing! If you have an Android device, we’d love to invite you to join us and be one of the first to try it out.

Your feedback is incredibly valuable as we fine-tune the experience. Message us at [email protected] to try it out early.

✨ Improvements

  • You can now share Youtube videos in a cleaner way without the Youtube branding. 📼
  • Moderators now see the realtime stage, the same as the co-host.
  • Hosts can now pass a coupon code into the event landing page like so crowdcast.io/c/my_event?coupon=MYCOUPON

🐞 Fixes

  • Fixed an issue that prevented guests joining the stage if “open stage” was enabled.
  • Keep consistent playback speed on RTMP mode events
  • Fixed issue with tracking event registration analytics
  • Fixed an issue that prevented the studio videos from sometimes loading
  • Improved audio quality for Studio Sound (aka Music Mode)

May 23, 2024

New video engine launched ⚛️

New video engine launched ⚛️ customer changelog photo

✨ Improvements

  • We’ve rolled out our new video engine to all users ✨ 📹 — Enjoy more reliable, higher-quality, audio and video
  • Added AI-powered background noise suppression. 🤖🎙️
  • You can now pass emails into the event landing page to auto-fill the email for your users. 📩
  • Clips now have smarter social media images to improve clickthrough rate conversions.

🐞 Fixes

  • Fixed an issue where changes to the CTA weren’t updating in realtime for RTMP sessions
  • Fixed an issue where sometimes a gap in the stage remained after a user left the stage.
  • Fixed an issue where the chat would stop loading during poor network conditions
  • Fixed an issue where users weren’t being added to the wing when directly being invited to it.
  • Fixed an issue where custom email templates weren’t saving.
  • Fixed an issue where attendees on stage were not being invited to the post-event greenroom.
  • Fixed an issue where sharing videos from vimeo didn’t work in some cases.

Mar 20, 2024

Upgraded video engine available in beta

✨ Features & Improvements

🐞 Fixes

  • Fixed an issue with the UI not updating when adding a multi-stream location
  • Fixed an issue with the UI not updating when removing a user from an event

Jan 23, 2024

Squashing bugs and enhancing stability

✨ Features & Improvements

  • Improved reliability and quality of RTMP Mode
  • Improved AV module responsiveness
  • Improved permissions to only allow channel members the ability to edit an event
  • Improved language for new attendee email confirmation emails

🐞 Fixes

  • Fixed an issue with Meta Pixels
  • Fixed an issue with magic links and password protected events
  • Fixed an issue with time stamping questions on RTMP events
  • Fixed an issue with tracking coupon usage in ticketed events
  • Fixed an issue with links in the chat
  • Fixed an issue with downgrading billing add-ons
  • Fixed an issue with the backstage chat
  • Fixed an issue with the schedule getting out of order for simultaneous multi-sessions

Dec 1, 2023

New weekly digest emails and improved notification management

✨ Features & Improvements

  • New weekly digest emails to let your followers know of your upcoming events.
  • Hosts now get a daily digest when there are new registrations instead of one email per registration.
  • Improved notification management settings for you and your attendees.

🐞 Fixes

  • Re-enabled the ability to replace the MP4 on RTMP-mode events
  • Fixed an issue with viewing RTMP-mode events in Safari
  • Fixed an issue around events with a paywall

Nov 24, 2023

Simplified email import flow

✨ Features & Improvements

  • Emails without Crowdcast accounts no longer need an additional step when imported to your events. They are now fully imported like any other user
  • Improved reliability of people tab
  • Improved stage size when viewing an event on mobile browser in landscape position
  • Adding a character limit to channel names and URLs

🐞 Fixes

  • Fixed an issue with the pause and cancellation buttons
  • Fixed an issue where attendees showed as "Anonymous" in events
  • Fixed an issue around attendee accounts signing up for the free trial
  • Fixed an issue with channel cover photos
  • Fixed an issue with creating new email templates
  • Fixed an issue with validating email addresses

Oct 27, 2023

Refinements and Enhancements

✨ Features & Improvements

  • Improved Studio performance
  • Improved UX when changing event-level roles
  • Improved copy edits
  • Improved "tap to unmute" banners

🐞 Fixes

  • Fixed a bug when editing account profiles
  • Fixed a login issue that occurred when changing the email on file
  • Fixed an issue with changing camera and audio inputs
  • Fixed an issue with channel admins accessing the billing portal
  • Fixed an issue with required multi-select fields of custom registration questions
  • Fixed a rare issue with event dates being grayed out when creating events
  • Fixed an issue with multi-streaming
  • Fixed an issue with the chat wall

Oct 4, 2023

What’s New: Polish & Shine

✨ Features & Improvements

  • 🔓 Improved UX on event form when moving from password protected to public
  • 📊 Improved UX when editing polls
  • 🗑️ Implemented a soft delete feature on unpublished events
  • 🎵Improved Music Mode

🐞 Fixes

  • Fixed an issue with analytics
  • Fixed an issue using clips on a mobile browser
  • Fixed the in event displayed date for multi-session events
  • Fixed a bug that affected session duration for some attendees
  • Fixed an issue with mute mic permissions
  • Fixed an issue with syncing shared videos when skipping ahead or moving backwards
  • Resolved an issue where some participants encountered a spinner in the AV module while attempting to join the stage.

Sep 14, 2023

Introducing Clips – a new tool to supercharge your event marketing 🎞️

✨ Features & Improvements

  • ✂️ Clip up to 60 seconds of your public event to share to engage interest
  • ✨ Improved UX when viewing analytics while in the event, using Q&A feature, and joining the stage
  • Improved join stage UX and performance
  • 📝 Improved and updated the copy on the duplicate tab warning
  • 📝 Improved copy on the emails sent to new accounts

🐞 Fixes

  • Fixed an issue with sending test emails
  • Fixed an issue causing a false video being shared message to appear
  • Implemented a fix so the session time limit will only appear to hosts
  • Fixed an issue with screen sharing
  • Fixed an issue caused when changing the email on an account
  • Fixed an issue that resulted in a skewed view of the event
  • Fixed an issue when using long links in the custom registration fields

Aug 17, 2023

Timestamp questions quietly plus a more simplified Patreon login

✨ Features & Improvements

  • ❓Ability to timestamp questions without displaying them on stage
  • 🎉 Patreon SSO has been added to the sign-in pages for a simplified login
  • 🎥 New welcome video to help new hosts get started
  • Improved registration for new users

🐞 Fixes

  • Fixed an issue with changing an attendee's role

Aug 10, 2023

Pop-out the Q&A tab and in-event info

✨ Features & Improvements

  • 🎵 Music Mode is now available to all hosts
  • ❓Q&A section can be popped out and viewed outside of the event page
  • 📝 Event descriptions can now be viewed from within the event
  • Improved performance with stage layouts

🐞 Fixes

  • Fixed an issue with leaving the stage while actively sharing a screen
  • Adjusted Meta Pixels to prevent PageView trigger from firing twice
  • Fixed an issue with viewing overlays on mobile browser
  • Fixed a bug that caused duplicate tiles on stage

Jul 21, 2023

Integrate Meta Pixel to track conversions for meta ad campaigns

✨ Features & Improvements

  • 🎉 Integrate Meta Pixel into the event form to track and analyze visitor activity
  • 🎉 Customize the "save my spot" button on the event registration page for non-ticketed or password protected events

🐞 Fixes

  • Fixed an issue with editing profiles
  • Fixed a bug while searching in the People module
  • Fixed an issue with the call audience prompt

Jul 10, 2023

Host your v2 events from the iOS app

✨ Features & Improvements

🐞 Fixes

  • Fixed an issue with the audio selector
  • Fixed an issue with the unsubscribe link in the footer of the registration and reminder emails

Jun 15, 2023

An improved new event form

✨ Features & Improvements

  • 🕜 Event form start time selector now allows for increments of 5
  • ❓Improved UX of the Q&A module
  • 🎉 Improved registration UX for new users

🐞 Fixes

  • Fixed a bug that allowed users to exceed the stage tile limit
  • Fixed an issue with paid events and Patreon events
  • Fixed an issue with recordings
  • Removed social media share links from unlisted events

May 12, 2023

Improved registration flow for channel members

✨ Features & Improvements

  • 🎟️ Channel members can now easily bypass ticket and Patreon requirements on events within their organization
  • 📝 Improved event form and process around creating events
  • 🛠️ Improved UX of "Following" and "Joined Events" pages

🐞 Fixes

  • Fixed an issue with exporting CSV files of multi-session events and events with multiple polls
  • Fixed an issue with the attended live data in the CSV files

Apr 27, 2023

Integrate your events with your website by embedding

✨ Features & Improvements

  • 🎉 Ability to embed public events
  • ⭐ New and improved Discover page featuring v2 events

🐞 Fixes

  • Fixed an issue with removing shared media from the Studio
  • Fixed an issue with tracking discount code usage

Apr 19, 2023

Share audio when screen sharing a Chrome browser tab

✨ Features & Improvements

  • 🔉 Share audio from a Chrome browser while screen sharing
  • 📱Screen share directly from the iOS app
  • 🔎 Added a background blur on overlays for enhanced legibility
  • 🤗 Improved the donation UX by adding an interactive thank you message
  • Increased clarification on tile control by changing "Spotlight" to "Solo"

🐞 Fixes

  • Fixed a bug that caused the audio to drop
  • Fixed an issue that caused the page to briefly flash white
  • Fixed an issue that resulted in being kicked off stage before confirming in the duplicate tab warning
  • Fixed an issue around sharing uploaded slides
  • Fixed a bug that caused duplicate tiles on stage
  • Fixed an issue around changing cameras while on stage
  • Fixed a bug with custom registration fields and ticketed events
  • Fixed a bug with removing media from the Studio
  • Fixed an issue with the People Tab

Mar 21, 2023

Accept in-event contributions

Accept in-event contributions customer changelog photo

✨ Features & Improvements

  • 💕 Attendees can now contribute funds right within your event
  • 📧 Improved host email verification process

🐞 Fixes

  • Fixed a bug that caused the browser to crash when selecting a file in the Slides & Docs Module
  • Fixed an issue where some viewers had to refresh to see the event play
  • Identified and fixed an outlet that allowed "anonymous" users

Mar 9, 2023

New password-less registration

✨ Features & Improvements

  • 🔐 Setting an account password is now optional when signing up for an event
  • 🎉 Improved user experience with the sign-in/sign-up flow on the event page

🐞 Fixes

  • Fixed an issue with sending tests with the email templates
  • Fixed an issue when trying to edit CTAs
  • Fixed an audio issue with multiple simultaneous sessions
  • Fixed an issue where the camera may occasionally appear active after the session is ended

Mar 3, 2023

You can now replace the recordings in RTMP events

✨ Features & Improvements

  • 🎥 Replace recordings in RTMP events
  • 📆 Changed Outlook add-to-calendar option to a downloadable ics file

🐞 Fixes

  • Fixed an issue around audio
  • Fixed a billing issue when moving to Pause
  • Fixed a bug with assigning roles
  • Fixed an issue around downloading MP4s of events where recordings have been replaced
  • Fixed an issue with ticketed events
  • Fixed a bug causing emails to send multiple times

Feb 17, 2023

New Studio Customizations

✨ Features & Improvements

  • 🔄 Reorder Polls and Studio elements such as slides and docs, CTAs, overlays, and videos
  • 📝 Rename uploaded slides and docs in studio
  • 🔕 Hosts can opt out of receiving notifications when attendees register for an event
  • Improved UX for adding a password to an account
  • Improved UX for connecting a Stripe account

🐞 Fixes

  • Fixed a rare issue that caused a black screen when viewing the registration page
  • Fixed an issue around generating RTMP stream keys
  • Fixed the analytics dash so tallies of chat and Q&As display properly
  • Fixed an issue around the selected mic

Jan 31, 2023

Host events with increased live attendance

✨ Features & Improvements

  • 👥 Overages have been implemented to exceed each plan's live attendee limit
  • 📝 Updated copy in several areas including the Studio Module
  • 💬 Improved UX with the chat
  • ⛔️ Improved UX around the ban feature

🐞 Fixes

  • Fixed an issue that allowed accounts to signup as an "anonymous" user
  • Fixed an issue around joining the stage using Safari
  • Fixed an issue with the analytics page not loading properly

Jan 23, 2023

Limit the available seats for your event

Limit the available seats for your event customer changelog photo

✨ Features & Improvements

  • ⛔️ You can now set a maximum number of "seats" for your event
  • 📧 Send a test email of edited templates to any email address in your organization
  • 🎥 Co-hosts no longer have to be on stage to start an event
  • Made improvements in uploading images
  • Improved UX of using tile controls
  • Improved emoji reactions on mobile browser
  • Added the ability to revert email templates back to the original text
  • Implemented auto-save for the email attendee feature
  • Improved event stage and roles
  • Reversed order of custom registration fields to reflect order of upload

🐞 Fixes

  • Fixed a bug around attendees being removed from the greenroom
  • Fixed a layout issue in the Q&A section
  • Fixed an issue that caused only audio to come through to the stage
  • Fixed an issue with joining the stages while sharing media
  • Fixed an issue with changing non-attendee roles back to attendee role
  • Fixed a bug that caused a few areas in the event form to disappear when reopening to edit
  • Fixed an issue with multiple tiles appearing on the stage and icons of uninvited users
  • Fixed an issue with using certain discount code amounts
  • Fixed an issue with cropping of event and channel photos
  • Fixed missing session title from follower notification email
  • Fixed an issue with open stage feature
  • Fixed an issue with layout when adding a long URL to the event description

Dec 16, 2022

Get paid in 135 currencies, customizable email templates, and more!

Get paid in 135 currencies, customizable email templates, and more! customer changelog photo

✨ Features & Improvements

  • 💶 💷 💴You can now sell event tickets in your local currency
  • 📧 Customize the registration and reminder emails
  • ⚡ Zapier update - you can now pass data from custom registration fields
  • 👍 Chat reactions are now available on the iOS app
  • Schedule menu for multi-session events now auto-scrolls to the current live session
  • Revamped the "join stage" button
  • Added a "highlight on hover" feature when selecting which part of the stage to invite a guest to
  • Improved UX for Patrons registering when a host's Patreon account is disconnected
  • Replace MP4 file upload size has been increased to 12GB

🐞 Fixes

  • Fixed an issue with the session title in the 10-minute reminder emails
  • Fixed an issue that prevented event-level co-hosts from going live in a session

Dec 8, 2022

Spotlight your favorite chats on the stage

Spotlight your favorite chats on the stage customer changelog photo

✨ Features & Improvements

  • 🎉 Highlight a comment in the chat by presenting it on the stage
  • Reversed the sorting order of the Following Feed to highlight the latest events first
  • Added the “replay” tag to ended RTMP sessions (in the schedule menu of a multi-session event)

🐞 Fixes

  • Fixed an issue with selected Patreon tier
  • Fixed an issue around joining the stage via mobile browser
  • Fixed an issue with editing events set to a different time zone than the user's device
  • Made adjustments to prevent the "Go Live" button from getting hidden when the browser is zoomed in

Dec 2, 2022

New Following Feed and funnel charts

New Following Feed and funnel charts customer changelog photo

✨ Features & Improvements

  • 🗃️ A one-stop shop to view all public events from every host you follow
  • 📊 Added funnel charts to the analytics page for additional live and replay data
  • Improved page view tracking in the analytics

🐞 Fixes

  • Fixed a bug with the add-to-calendar button in the registration emails
  • Fixed an issue around joining the stage from a duplicate tab

Nov 27, 2022

Introducing chat reactions & a new lobby

Introducing chat reactions & a new lobby customer changelog photo

✨ Features & Improvements

  • 📆 New and improved Lobby design to showcase current live sessions
  • 😍 You can now add emoji reactions to chat messages

🐞 Fixes

  • Fixed a bug with the event list search bar

Nov 17, 2022

Crowdcast v2.0 is out of beta & join Patreon events on the iOS app

✨ Features & Improvements

  • Attendees can now register for Patreon events from the iOS app
  • Added a "Tap to Unmute" button on RTMP events
  • Made improvements in the CSV file download process
  • Adjusted the permissions page Patrons see when connecting their account to Crowdcast
  • Improved the UI when logged out of account

🐞 Fixes

  • Fixed a few overlapping elements in the UI
  • Fixed a bug with the Polls feature
  • Adjusted a couple of broken links
  • Fixed a bug with sharing a video from the Studio
  • Fixed a bug with a hidden audience and RTMP sessions

Nov 4, 2022

NSFW? Mark your channel as mature content.

✨ Features & Improvements

  • Added the ability to mark your channel as mature content from the Channel Settings
  • Added usernames to the tile control when the user is in the wing
  • "Save my spot" registration button now changes to "Watch replay" post-event
  • Questions you’re currently answering are now highlighted in the Q&A module
  • UX and UI improvements across several areas of the platform

🐞 Fixes

  • Fixed a bug with RTMP events and android mobile browsers
  • Fixed a bug around duplicating multi-session events
  • Fixed an issue with toggling Studio Sound while on stage
  • Fixed an issue with downloading the CSV file
  • Fixed a bug with custom registration questions on duplicated events

Oct 31, 2022

Made a mistake while live? You can now replace your recording!

✨ Features & Improvements

  • 🎉 You can now replace the event recording, of an in-browser session, with an uploaded MP4 file
  • v1 followers have now been merged onto your v2 channel
  • Added the ability for your attendees to follow your channel directly from the event page
  • Added the Zapier invite link directly onto the integrations interface
  • Added a "download in progress" message when downloading the CSV file

🐞 Fixes

  • Adjusted a bug that prevented users from exiting the edit event page
  • Adjusted a bug with the chat/Q&A count and top contributor tallies in the analytics

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